Privacy Policy

This Privacy Policy explains how Momento (“we”, “us”) collects, uses and protects information when you use our desktop application (distributed on Steam), our website at mymomento.gg, and any related services (together, the “Service”). The short version: Momento works entirely on your machine, requires no account, and only sends data to our servers when you explicitly ask it to — for example when you share a clip.

1. Who we are

Momento is operated by its founder, an independent service established in Belgium. Momento is an all-in-one capture, clips and highlights toolkit for PC gamers. The Service is not affiliated with, endorsed by, or sponsored by Valve Corporation, Riot Games, Inc., or any other game publisher.

2. No account, local by default

The Momento desktop application does not require — and does not offer — a user account. There is no sign-up, no profile, no cloud account. Everything the app produces (clips, screenshots, recordings, notes, tags, settings, in-game event logs) is stored locally on your machine, in folders you control. The desktop application contains no analytics or telemetry: it does not report usage data, crash data or any other information to us.

3. Data handled by the desktop application

3.1 Steam

The application is purchased and launched through Steam. Valve Corporation processes the payment and manages your Steam account under its own privacy policy — we never receive your payment details or Steam credentials. Locally, the app uses the Steamworks library to verify ownership of the app; Steam records playtime for Momento the same way it does for any Steam application.

3.2 Local game data

To tag your clips with match context (kills, score, map, agents…), the app reads the official local data endpoints that supported games expose on your own machine (for example the Riot Live Client Data API or Game State Integration for CS2 and Dota 2). This data is read locally, embedded into your local files, and is never transmitted to our servers. The app never injects code into a game process and never reads game memory.

3.3 Sharing a clip or a notebook (opt-in)

When you explicitly click “Share”, the selected clip (or notebook) is uploaded to our infrastructure and becomes reachable through an unguessable link (mymomento.gg/c/… for clips, mymomento.gg/carnet/… for notebooks). For each share we store:

• The shared content itself (video and poster image, or note content) and its display metadata (title, game, duration, match context you chose to include)
• A random per-installation identifier, used only to rate-limit uploads and to group shares from the same installation — it is not linked to your name, email or any account, and is never exposed publicly
• An aggregate view counter for the public page

Shares expire automatically: the content and its database record are deleted 30 days after upload. You also receive a private deletion link when you share, which lets you remove the content immediately at any time. We never upload capture data silently.

3.4 Optional online features

A few features contact third-party services, only at the moment you use them:

• Screenshot translation — when you click “Translate” on a screenshot, the image is sent to OCR.space (text recognition) and the recognized text to Google Translate. We do not keep a copy of the image or the text on our servers.
• Feedback button — the message you type (and any contact detail you choose to include) is delivered to our private Discord channel so we can read and act on it.
• Game icon library — inserting official game icons into a note downloads the images from the game’s official wiki.
• Update check — application updates are delivered through Steam, under Valve’s privacy policy.

4. Data handled by the website

On mymomento.gg we use analytics and advertising tools — PostHog and Vercel Analytics for product analytics, and a TikTok advertising pixel to measure our marketing campaigns. None of these load until you accept them: a consent banner asks for your choice, which is stored in a single first-party cookie (momento_consent, kept for about 180 days). If you decline, no non-essential cookie or tracker is set. You can change your choice at any time via the “Cookies” link in the footer. We never sell or rent personal data.

Public share pages (mymomento.gg/c/…) are served to anyone who has the link; our infrastructure providers process standard technical request data (IP address, user agent) to deliver the page, as any website does.

5. How we use the information

• Host and serve the content you explicitly chose to share
• Rate-limit anonymous uploads and prevent abuse
• Operate, maintain and improve the website
• Measure our marketing campaigns (only with your consent)
• Read and answer the feedback you send us
• Comply with applicable legal obligations

Our legal bases under the EU General Data Protection Regulation (“GDPR”) are: performance of our contract with you (hosting the shares you create), your consent (website analytics and advertising, optional online features), our legitimate interest in running a secure Service, and our legal obligations.

6. Sharing and third parties

We share data only with the following categories of recipients:

• Infrastructure providers that host the website and the shared content (cloud compute, object storage, database, content delivery). These providers act as processors bound by contractual terms equivalent to ours.
• Valve Corporation (Steam) — distribution, payment and updates of the desktop application, under Valve’s own privacy policy.
• OCR.space and Google Translate — only when you use the screenshot translation feature.
• Discord — only to deliver the feedback messages you send us.
• Analytics & advertising — PostHog, Vercel and TikTok on the website, only after you consent.
• Authorities, only where required by a legally binding request.

7. Retention

• Shared clips and notebooks: deleted automatically 30 days after upload, or immediately when you use your deletion link.
• Local data on your machine: entirely under your control; we never hold a copy.
• Consent cookie: about 180 days, or until you change your choice.
• Website analytics: kept in aggregated or pseudonymised form per the retention settings of the tools listed above.
• Feedback messages: kept as long as needed to handle the report, then deleted.

8. Your rights

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction granting equivalent rights, you may request access to, correction of, deletion of, or a portable copy of your personal data, restrict or object to certain processing, withdraw consent at any time, and lodge a complaint with your local data protection authority (in Belgium: the APD/GBA).

Note that because the Service has no accounts, we usually cannot link stored data to you as a person. The fastest way to delete a shared clip or notebook is the private deletion link you received when sharing it. If you lost it, contact us with the public link and we will remove the content. We respond within one month.

9. Security

We use industry-standard encryption in transit (TLS 1.2+) and at rest, restricted access controls, and unguessable capability tokens for shared content (a share is only reachable by someone who has the link). No method of transmission or storage is 100% secure; we will notify affected users without undue delay if a personal data breach is likely to result in a high risk to their rights and freedoms.

10. International transfers

Some of our infrastructure providers operate servers outside the European Economic Area. Where applicable, transfers are protected by the European Commission’s Standard Contractual Clauses or an equivalent safeguard.

11. Children

The Service is not directed to children under 13, or under the age of digital consent in your jurisdiction (16 in most EU member states). We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will remove it.

12. Changes

We may update this Policy. Material changes are announced on this website and within the application at least 30 days before they take effect. The effective date at the top of this page always reflects the latest version.

13. Contact

For any privacy question or request, write to privacy@mymomento.gg.